We’re here to help you deliver a better standard of care.

ShiftCare’s innovative software helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they work. By creating efficiencies in rostering, client management and billing, we enable businesses to grow.

94%

Support Rating

100M+

Hours Scheduled

200,000+

Participants Supported

$1B+

Provider Claims/Invoicing Annually

How We Can Help

The Difference
We Make

At the heart of our software lies a profound understanding of the people-centric nature of your industry. Every individual is unique, and every need is distinct. With ShiftCare, it’s not just about optimising resources; it’s about enhancing experiences for both your team and those you serve.

In Australia, support providers grapple with staying compliant while striving to ensure optimal care for their clients. The limitations of traditional tools like emails and basic spreadsheets have become evident.

ShiftCare steps in with a purpose-built solution, alleviating these challenges. We present an adaptable tool suitable for diverse businesses, eliminating the necessity for extensive IT implementations.

Efficiency

We make it easier and simpler for support providers to track and manage shifts, and organise payment, giving them more time for client care.

Consistency

Like any business based around people, support work is different every time. By securely sharing information, we help bring a little more consistency to clients.

Reliability

From accurate tracking of hours, to automated invoicing and detailed record keeping, ShiftCare is trusted to deliver certainty when it matters most.

How It Started

Working In The Care Industry, We Saw A Need To Do Things Better

ShiftCare started in 2016, founded by Gaurav Cheema. With a connection to the care industry, Gaurav recognised the need for a shift in the way NDIS providers managed their business. He envisioned a world where the care sector thrived on the kind of technological advancements that many sectors already considered standard.

Leveraging his expertise and understanding of the industry’s challenges, Gaurav assembled a team brimming with passion and dedication. Today, ShiftCare stands as a powerful technology platform, revolutionising how care services are delivered across Australia by helping thousands of providers.

Our Team

Meet The Team

We’re an energetic, passionate team with diverse backgrounds, a high level of expertise and a shared passion. We work to simplify the path for providers, helping them deliver a high standard of care.

Mathew Cagney

CEO

Miguel Molina

Chief Technology Officer

Andrew Lee

Head Of Operations

Neil Jamieson

Sales Manager

Rob Scott

Head of Marketing

Peki Ranatunga

Head of People and Culture

Mark Henderson

Sales Manager Outbound

Jaz Grewal

Head of Product

Be Part of A Life-Changing Team

Working with ShiftCare gives you the potential to make a real difference to so many people’s lives. If you’re passionate about technology and people, check out our latest opportunities.

Small, Medium & Enterprise Providers

Used By 5,000+

Support Workers

Loved by 150,000+

Provider Claims/Invoicing Annually

$1B+

Participants Receiving Care

Supporting 200,000+

Average Support Ticket Response Time

< 30 Seconds